Many people have already abandoned their telephone landlines in favor of cloud-based VoIP technology. Now, more and more businesses are making the switch. Out-of-date phone systems and aging technologies are making way for robust VoIP systems replete with custom features.
As it is, business VoIP users are growing exponentially year after year. While there are a number of drivers behind this boom, it’s important for business owners to understand the differences between traditional landline systems and VoIP technologies – the big switch is multi-layered.
Understanding the differences
For many of us, a landline phone was the standard “wired” phone that connected us to the world. We were part of a physical network of phone lines that connected us, phone by phone, to each other. VoIP is a new frontier – Voice Over Internet Protocol – it’s a cloud-based technology that allows us to make phone calls from any data-driven device, at any time, and from anywhere.
The big deal, particularly for business owners, is the dramatic drop in cost when switching from analog phone systems to VoIP systems. For companies large and small, telephony costs can easily be cut in half. Long-distance calls are practically free. Multiple phone numbers are not a problem. And there are no limitations – no pricing plans, no bundling packages, no contractual obligations.
Countless telephony features
Unlike cumbersome analog systems, VoIP phone systems are loaded with customized features, with everything from inter-office calling to conference calls, to voicemail. More than that, VoIP is the most complete and comprehensive phone service, with local/long-distance calling capability, additional phone numbers, and custom options designed to deliver efficiency and performance.
- three-way calling + conference calling
- unlimited voicemail boxes + voicemail
- auto attendant + virtual office capacity
- completely customized music-on-hold
- custom call routing/find me/follow me
- unlimited extensions + 911 capability
- group phonebook + voicemail to email
Functionality and mobility
VoIP provides the ultimate in functionality and mobility – telecommunication is made simple, easy, and efficient. And when you add Mobile App compatibility, a whole new world is opened.
Comprehensive VoIP systems provide a level of functionality that traditional phone systems can’t match. Today, a small business can operate with the same high technology as big corporations.
Satisfying the expectations
Sometimes, VoIP implementation can be challenging – particularly with an inferior technology provider. Mainly, it’s because of misguided expectations, poor organizational planning, and an inadequate level of implementation.
With VoIP, business owners must articulate their needs while the technology provider must deliver the goods. That means providing the latest innovations while addressing both customer needs and customer expectations.
VoIP implementation requires a technology switchover and a mindset switchover, preferably at the same time. This is where a knowledgeable, reputable provider can be of great value with execution.
Vivant will simplify it all
At Vivant, we provide custom-designed phone systems to meet your every need – from the most basic phone features to custom solutions specific to your business or industry. If you have staff working from home, they can make a call and answer calls as if they were in the office. If your business has multiple locations, employees can easily transfer calls between locations or answer a call from any location. If your business team travels often, automatic call transfer to a cell phone is simple, easy, and seamless. With Vivant, every effort is made to simply VoIP implementation. Vivant can provide your business with a host of cloud-based phone systems and phone services.