Solving Technological Challenges To Keep Businesses Connected

We all know just how important technology is for companies in the financial industry – a one-minute delay can cost you thousands of dollars. With Vivant Phone System and Service you are guaranteed complete peace of mind in knowing your office infrastructure – the life flow of your business – is in the hands of professionals. Our Grandstream line of products is highly-functional and versatile to meet the needs of financial companies for uninterrupted connectivity. We can timely, safely and efficiently troubleshoot, repair and monitor servers, networks, phone systems as well as provide end-user support to minimize technology problems and get your staff back to work immediately. Our team of knowledgeable experts can design and implement a scalable Disaster Recovery solution to protect and secure your business systems fast and within budget, so your company receives the right infrastructure to help it grow. Your most valuable asset – your company data – is safe and secure with us in the event of a disaster of any kind.


The Problem

  • Primary problem:

    A multi-location restaurant chain was experiencing problems with internet and telephone outage using AT&T services.

  • Secondary problem:

    Internet speeds were slow and not sufficient for business use. No other alternative options for high speed internet.

The Solution

  • Vivant’s team of engineers worked closely with the end-user and gathered all the requirements for business operations, then setup a national account with a nationwide cable company with zero construction cost to the customer in order to bring true high speed internet to the site.
  • As a secondary means to prevent outages and bring a true connectivity, Vivant installed a secondary connection including a firewall to proactively monitor internet connections and ensure the client’s internet and phone service experiences no outage.

The Conclusion

  • Client now has high speed internet at no additional cost compared to their DSL connection
  • A redundant internet connection to ensure 100% uptime.
  • Very minimal upfront expense and a 12% cost saving on monthly services
  • One company for service, support, billing and maintenance for all locations