Xlite Setup

Download and install Xlite

Download Xlite from the official source here https://www.counterpath.com/x-lite-download/.Once downloaded please double click the downloaded file and follow onscreen instructions to install.

After installation, windows firewall should prompt you to allow Xlite. You must make sure it is allowed otherwise functionality may not work.

Register an account

  • Open Xlite and then go to Softphone => Account Settings
Register an account

  • Enter account details

Account Name: Enter any description here
User ID: Your extension number here
Domain: The hostname/SIP Server here
Password: Account password
Display Name: Brief name here
Authorization name: Your extension number here
Following is how it would look like, your account credentials will be sent separately in email

Enter account details
  • Change “Registration timer” under Softphone => Account Settings => Advanced.
Registration timer

Change “Register every” to 120 and if you have problem receiving calls then change it to 60.

  • Once done, click Ok button on the button to register the account. On successful registration, you should see the message very briefly “Account enabled. The phone is ready”
On successful registration

  • You should now be able to receive and make calls.