Xlite Attended Transfer

Attended Transfer of Inbound Call

  • Answer the inbound call
Answer the inbound call

  • While still talking with the caller click the # sign
 Click the # sign
  • Dial *2 and message will play “Transfer” then a new dial tone, the caller is put on hold automatically
Dial *2 and message will play "Transfer" then a new dial tone
  • Dial the extension number to transfer, example ext. 117
Dial the extension number to transfer, example ext. 117
  • Talk to ext. 117 user and ask if he/she will take the call. If he/she will accept the call just hangup and the inbound call is instantly connected to ext. 117.